Terms of service

Terms & Services

Welcome to Adinaatri. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

These Terms govern your use of the Adinaatri website and any purchases made through it.

By placing an order, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent/guardian.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site implies acceptance of the updated Terms.

2. Products

We specialize in Rakhi and related festive products.

Product images are for reference only; actual colors, designs, and packaging may vary slightly due to handmade craftsmanship or photography/lighting.

We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

3. Orders & Payment

All orders are subject to availability and confirmation of payment.

Prices are listed in the applicable currency and are subject to change without notice.

We accept payments through the methods listed at checkout. By providing payment information, you confirm you are authorized to use the chosen payment method.

4. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to courier delays, festival rush, or unforeseen circumstances.

Adinaatri is not responsible for delays caused by third-party couriers, natural events, or incorrect shipping details provided by the customer.

Please ensure your shipping address is accurate, as we are not liable for orders delivered to an incorrect address supplied at checkout.

5. Returns & Refunds

Returns are accepted only for broken, damaged, or defective products, as outlined in our [Return & Refund Policy].

To initiate a return, contact us at return@adinaatri.com within 48 hours of delivery.

Refunds, once approved, are processed as per the timelines mentioned in our Return & Refund Policy.

6. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Adinaatri and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

Use the website for any unlawful purpose.

Attempt to gain unauthorized access to our systems or data.

Post or transmit any harmful, offensive, or misleading content through our platforms.

8. Limitation of Liability

Adinaatri shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability, in any case, is limited to the amount paid for the specific order in question.

9. Privacy

Any personal information collected during your interaction with our website is handled in accordance with our Privacy Policy.

We do not sell or share your personal data with third parties, except as required to fulfill your order (e.g., shipping partners).

10. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable local laws.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts in our operating region.

11. Contact Us

For any questions regarding these Terms & Services, please reach out to:

📧 return@adinaatri.com

Last updated: August 2026. Adinaatri reserves the right to revise these Terms at any time.